Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your personal information.

Effective Date: January 1, 2025 | Last Updated: January 1, 2025

GDPR Compliance

This Privacy Policy complies with the General Data Protection Regulation (GDPR) and Irish Data Protection Act 2018. We are committed to protecting your personal data and respecting your privacy rights.

1. Introduction

This Privacy Policy explains how Oileán Mobile Mechanics ("we," "us," "our," or "the Company") collects, uses, processes, and protects your personal information in compliance with the General Data Protection Regulation (GDPR) and Irish Data Protection Act 2018.

Data Controller Details
  • Business Name: Oileán Mobile Mechanics
  • Contact: +353 (0)83 1527124
  • Email: info@oileanmobilemechanics.com
  • Service Area: Tuam and surrounding areas, Ireland

2. Information We Collect

Contact Information
  • Full name
  • Phone number
  • Email address
  • Service address/location
Vehicle Information
  • Vehicle make, model, and year
  • Registration number
  • Service history (related to our services)
  • Vehicle condition notes
Payment Information
  • Payment method details (processed securely through Stripe)
  • Transaction records
  • Billing information

3. Legal Basis for Processing

We process your personal data based on the following legal grounds under GDPR:

3.1 Contract Performance (Article 6(1)(b))

  • Providing mobile car servicing services
  • Processing payments
  • Managing appointments and bookings

3.2 Legitimate Interests (Article 6(1)(f))

  • Improving our services
  • Marketing communications (with opt-out option)
  • Fraud prevention and security
  • Business administration

3.3 Legal Obligation (Article 6(1)(c))

  • Tax and accounting records
  • Health and safety compliance
  • Environmental waste disposal records

4. How We Use Your Information

4.1 Service Provision

  • Scheduling and confirming appointments
  • Providing mobile car servicing
  • Communicating about services
  • Processing payments
  • Maintaining service records

4.2 Business Operations

  • Customer relationship management
  • Quality assurance and improvement
  • Financial record keeping
  • Insurance claims processing

5. Data Sharing and Disclosure

5.1 Third-Party Service Providers

We may share your data with:

Stripe (Payment Processing)

Data shared: Payment information, transaction details

Purpose: Processing online payments

Legal basis: Contract performance

Licensed Waste Disposal Services

Data shared: Service location, waste type

Purpose: Environmental compliance

Legal basis: Legal obligation

6. Data Security

6.1 Security Measures

We implement appropriate technical and organizational measures:

  • Encrypted data transmission (SSL/TLS)
  • Secure data storage systems
  • Access controls and authentication
  • Regular security assessments
  • Staff training on data protection

6.2 Payment Security

Payment information is processed securely through Stripe, which is PCI DSS compliant. We do not store complete payment card details on our systems.

7. Data Retention

Data Type Retention Period Reason
Customer Records 7 years after last service Tax and legal compliance
Payment Records 7 years Accounting and tax purposes
Service Records 7 years Warranty and liability purposes
Marketing Data Until consent withdrawn or 3 years inactivity Marketing communications
Website Analytics 26 months Google Analytics default

8. Your Rights Under GDPR

Right Description Article
Access Request a copy of your personal data Article 15
Rectification Correct inaccurate or incomplete data Article 16
Erasure Request deletion of your data Article 17
Restrict Processing Limit how we process your data Article 18
Data Portability Transfer your data to another provider Article 20
Object Object to processing for marketing Article 21
Withdraw Consent Withdraw consent at any time Article 7

9. Exercising Your Rights

How to Make a Request

To exercise your rights, contact us:

  • Phone: +353 (0)83 1527124
  • Email: info@oileanmobilemechanics.com
  • Subject Line: "Data Protection Request"

Response Time: We will respond within one month

10. Cookies and Website Analytics

10.1 Cookie Usage

Our website uses cookies for:

  • Essential website functionality
  • Analytics and performance monitoring
  • User experience improvement

For detailed information, see our Cookie Policy.

11. Complaints and Supervisory Authority

11.1 Internal Complaints

If you have concerns about our data processing, contact us first at +353 (0)83 1527124 or info@oileanmobilemechanics.com

11.2 Data Protection Commission

Data Protection Commission (Ireland)
  • Website: www.dataprotection.ie
  • Phone: +353 (0)761 104 800
  • Email: info@dataprotection.ie
  • Address: 21 Fitzwilliam Square South, Dublin 2, D02 RD28

12. Contact Information

Privacy Questions

Oileán Mobile Mechanics
Phone: +353 (0)83 1527124
Email: info@oileanmobilemechanics.com
Service Area: Tuam and surrounding areas, Ireland

Business Hours:
Monday - Friday: 8:30 AM - 5:30 PM
Saturday: 9:00 AM - 4:00 PM
Sunday: Closed

13. Acknowledgment

By using our services or website, you acknowledge that you have read and understood this Privacy Policy.

Last Updated: January 1, 2025 | Version: 1.0

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